FAQ

Welcome to Fitnasy FAQ Page

Last Updated: [26/10/2023]

Thank you for choosing Fitnasy as your go-to destination for digital Self-development and fitness products and resources. We're here to answer all your questions and provide you with the information you need to have a seamless shopping experience. If you have any questions that aren't covered here, feel free to contact us through our Contact Page.

Frequently Asked Questions

1. How do I purchase digital products from Fitnasy?

To buy our digital products, simply browse our store, add the items you want to your cart, and proceed to checkout. Once you've completed your payment through PayPal, you will receive the digital products directly in your email inbox.

2. What types of digital products does Fitnasy offer?

Fitnasy specializes in a wide range of digital Self-development & Fitness products, including workout plans, eBooks, video tutorials, and more. We're committed to helping you achieve your fitness goals with high-quality, easy-to-use resources.

3. How will I receive my digital products after purchase?

After successful payment, the digital products will be sent to the email address you provided during checkout. Please ensure that the email address is accurate, and check both your inbox and spam folder. If you encounter any issues, feel free to contact our support team.

4. Do I need a Fitnasy account to make a purchase?

You can make a purchase as a guest without creating an account. However, we recommend creating an account to easily track your orders, access previous purchases, and receive updates on our latest offerings.

5. What payment methods do you accept?

Fitnasy uses PayPal as its primary payment gateway, which allows you to securely pay using your PayPal account or major credit/debit cards.

6. Is my payment information secure?

Yes, your payment information is handled securely through PayPal. Fitnasy does not store any payment details. Your transactions are protected by PayPal's industry-standard encryption and security measures.

7. Can I access my purchased products on multiple devices?

Yes, you can. Once you’ve downloaded a digital product, it’s yours to keep. You can access it on multiple devices, such as smartphones, tablets, or computers, as long as you have the necessary software to view the content.

8. Do you offer refunds or exchanges for digital products?

Unfortunately, we do not offer refunds or exchanges for digital products, as they cannot be returned. However, if you encounter any issues with your purchase, please contact our customer support, and we’ll do our best to assist you.

9. How can I get in touch with Fitnasy customer support?

You can reach our friendly customer support team through our Contact Page. We are here to assist you with any inquiries or issues you may have.

10. Can I share or resell Fitnasy's digital products?

No, our digital products are for personal use only. Sharing or reselling these products without permission is a violation of our terms of service.

11. How can I stay updated on Fitnasy's latest products and promotions?

To stay in the loop regarding our latest offerings and special promotions, we recommend subscribing to our newsletter. You can do this by creating an account or checking the "Subscribe" option during checkout.

We hope this FAQ page has provided the answers you were looking for. If you have any further questions or require assistance, don't hesitate to reach out to us through our Contact Page. Thank you for choosing Fitnasy as your trusted source for digital products!